The previous menu option Modify Res. Info. only allows you to make changes to the resident’s name, status and responsible party address. If you need to change a resident’s social security number, select Change SSN.

You will see a similar screen as you did with Modify Res. Info.

Click on the down arrow key to display your list of residents. Highlight the resident whose social security number needs to be changed, and click your left mouse button. When the correct name is shown in the dialog box, click OK. Click Cancel if you need to quit this operation.